$2.6M Complete Payroll Solutions Data Breach Lawsuit Settlement

Individuals who received a data breach notification from Complete Payroll Solutions regarding the March 2024 incident.

Documentation of losses required for reimbursement claims (e.g., credit monitoring receipts, bank statements); not required for base cash payment.

About This Settlement

Complete Payroll Solutions (CPS), a payroll and human resources company serving businesses nationwide, experienced a data breach around March 10, 2024. The breach compromised sensitive employee information, including Social Security numbers, driver’s license numbers, financial data, and health insurance information. Affected individuals filed a class action lawsuit alleging that CPS could have prevented the breach through reasonable cybersecurity measures.

While CPS has not admitted any wrongdoing, the company agreed to a $2.6 million settlement to resolve the claims. Under the settlement terms, affected individuals may receive reimbursement for documented losses up to $5,000, an estimated base cash payment of approximately $100, and three years of credit monitoring services.

The settlement was reached in the case Dunn, et al. v. Complete Payroll Solutions LLC, Case No. 1:25-cv-30045-LTS, filed in the U.S. District Court for the District of Massachusetts. Settlement administration is handled by Kroll Settlement Administration.

Who Qualifies

• Individuals who received a data breach notice from Complete Payroll Solutions regarding the March 2024 incident
• Individuals who were otherwise determined to have potentially had their personal information compromised by the breach
• Affected individuals nationwide are eligible regardless of state of residence

What You May Receive

Class members may claim up to $5,000 in reimbursement for documented out-of-pocket losses related to the data breach, including credit monitoring expenses, unreimbursed fraud or identity theft losses, bank fees, communication charges, and mileage costs. In addition, all claimants are eligible for an estimated base cash payment of approximately $100, though this amount may increase or decrease depending on the total number of claims filed. All class members who submit a valid claim will also receive three years of credit monitoring, which includes one-bureau credit monitoring, dark web monitoring, $1 million in identity theft insurance, and fully managed identity recovery services.

How to File a Claim

1. Visit the official settlement website at CPSSettlement.com to access the claim form.
2. Complete the claim form with your personal information and details about how you were affected by the breach.
3. If claiming reimbursement for documented losses, gather and attach supporting documentation such as credit monitoring receipts, credit card statements, bank statements, or phone bills.
4. Submit your completed claim form online or mail it to the Claims Administrator at: Dunn, et al. v. Complete Payroll Solutions LLC, c/o Kroll Settlement Administration, P.O. Box 5324, New York, NY 10150-5324.
5. Ensure your claim is submitted by the deadline of June 18, 2026. For questions, call the Claims Administrator at 833-447-9925.

Case Details

Case: Dunn, et al. v. Complete Payroll Solutions LLC, Case No. 1:25-cv-30045-LTS
Court: U.S. District Court for the District of Massachusetts
Claim Deadline: June 18, 2026
Opt-Out Deadline: May 19, 2026
Final Hearing: June 25, 2026
Settlement Website: CPSSettlement.com